PRIVACY POLICY

miroli’s Erlebniswelten Holding AG and miroli’s hotel & gastro gmbh, Lenkstrasse 8, 3775 Lenk im Simmental is the operator of this website and is therefore responsible for the collection, processing and use of your personal data and the compliance of the data processing with the applicable data protection law.

Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Swiss Confederation (Data Protection Act, DSG), every person is entitled to protection of their privacy and protection against misuse of their personal data. We comply with these provisions. Personal data is treated as strictly confidential and is neither sold nor passed on to third parties. In close cooperation with our hosting providers, we endeavor to protect the databases as well as possible against unauthorized access, loss, misuse or falsification. These third-party companies, in particular Google Ireland Limited (hereinafter referred to as “Google”), may also be located abroad.

For further information and regulations, please refer to the details below.

Contact with us

If you contact us using the form on the website or by e-mail, the data you provide will be stored by us for the purpose of processing your inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

Operation and hosting of this website

This website uses the WordPress content management system. Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil, Switzerland, is responsible for the technical operation and hosting of this system. Hostpoint AG collects personal data so that it can provide, check and improve its services. This includes the following:

Server recordings

Each time this website is accessed, the server infrastructure collects a range of general access data, which is stored in log files. The name of the website accessed, the URL, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page) and the user’s IP address are recorded. This data is required to check and ensure the functionality and security of the system.

Matamo

WordPress uses the tracking system Matamo (formerly PiWiK) to analyze visitor numbers. This data collection supports Hostpoint AG in the operation and improvement of the technical infrastructure, but can also be deactivated upon explicit request. The collection of data is pseudonymized, which means that it is no longer possible to identify a visitor. The underlying records are also deleted after 180 days.

reCaptcha

The forms on our website are protected by Google reCaptcha v3 against unauthorized sending by robots. It is technically unavoidable that a large amount of personal data is transferred to Google for this purpose. Google has undertaken to guarantee an appropriate level of data protection.

Cookies

Our website uses so-called cookies. Cookies are harmless text files that your browser automatically stores on your end device when you visit our website. They make it possible to identify a visitor within a predefined period of time. These cookies are used to enable you to use technical functions such as contact forms. They are also the technical tool for the data collection by third-party providers and Google Analytics mentioned under “Operation and hosting of this website”. Most Internet browsers accept cookies automatically. However, you can configure your browser at any time so that no cookies are stored. In principle, this website can also be used without accepting cookies. However, if cookies are deactivated, the functionality of this website may be restricted.

Social media plugins

We have integrated the Facebook, Instagram and TikTok social media buttons on our website; you can recognize the plugin by the corresponding logo.

TripAdvisor

We use a social media plugin from TripAdvisor Inc, 400 1st Avenue, Needham, MA 02494 USA on our website. TripAdvisor collects reviews from its users about tourist offers and is an online company. These reviews are combined with booking recommendations. We use the TripAdvisor widget to present customer opinions about us in a neutral way. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. TripAdvisor places a cookie on your computer as soon as you access a page with the widget. TripAdvisor privacy policy: https://tripadvisor.mediaroom.com/CHDE-privacy-policy.

Booking platforms

If you make bookings via a third-party platform, we receive various personal data from the respective platform operator. This is generally the data listed in section 5 of this privacy policy. In addition, we may receive inquiries about your booking. We will process this data by name in order to record your booking as requested and provide the booked services. The legal basis for data processing for this purpose is the fulfillment of a contract in accordance with Art. 6 para. 1 lit. b GDPR. Finally, we may be informed by the platform operators about disputes in connection with a booking. We may also receive data on the booking process, which may include a copy of the booking confirmation as proof of the actual completion of the booking. We process this data to safeguard and enforce our claims. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Please also note the data protection information of the respective provider.

Web fonts
This website uses web fonts provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the uniform and appealing display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google’s servers. As a result, Google learns, among other things, that our website has been accessed via your IP address. Further information about Google Web Fonts can be found at developers.google.com/fonts and in Google’s privacy policy: www.google.com/policies/privacy.

Google Maps

On this website, we use the map service Google Maps from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, to display our company location at Bernstrasse 105, 3053 Münchenbuchsee. To use this map function, your web browser must connect to a Google server. Google then receives your IP address and the information that you have visited the relevant page with the map on this website. If you access the Google map service on our website while you are logged into your Google profile, Google can also link this event to your Google profile. If you do not wish to be associated with your Google profile, you must log out of Google before visiting our website.
You can find Google’s privacy policy here: www.google.com/policies/privacy.

Google Analytics

We use the Google Analytics service, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, for the analysis on our website. Cookies are used for this purpose, which enable your use of the website to be analyzed. The information generated in this way is transferred to the provider’s server and stored there. Prior to this, the access data is anonymized by shortening your IP address. This means that it is no longer possible to identify a visitor. Google will evaluate visitor behavior in order to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

The underlying records at Google about your visit to our website are automatically deleted after a maximum of 180 days. You can prevent the recording of this data by installing a browser add-on on the following website and thus rejecting future processing: tools.google.com

Further information about data protection by Google Analytics can be found at www.google.com/policies/privacy.

Right to lodge a complaint with a data protection supervisory authority

You have the right to lodge a complaint with a data protection supervisory authority at any time.

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We value your privacy. Your information will be treated confidentially and will not be passed on to third parties.